Process Mining

Many organizations rely on how processes should work. But in practice, things often go differently than they do on paper. Checks are skipped. Authorizations that are unknowingly bypassed. Processes that are correct on paper, but in reality create unnecessary risks.

And therein lies the danger: with too many assumptions, true mastery remains an illusion.

ARC People helps you see what others are missing

We make visible what you didn't see until today. With Process Mining, we reconstruct exactly how processes work in practice, based on data that your systems record every day. No samples, no interviews. Hard facts.

This not only provides insight, but ultimately peace of mind. Because you know for sure where the risks are. Because you can demonstrate where things are going wrong and why. Because you can make targeted adjustments, with well-founded arguments to management, supervisors or external auditors.

Recognizable signals from practice

• Anomalies are suspected but missing from the available data.
• The desire for Continuous Monitoring is present, but a clear starting point is lacking.
• Process adjustments follow one another in rapid succession, while visibility into the impact is lacking.
• There is confidence in the process, although signs point to underlying vulnerabilities.
• Analytical capacity or expertise is lacking to deeply vet processes.

That's exactly what we're getting into

At ARC People, we know these dynamics. We work daily with organizations struggling with the difference between policy and execution. Our consultants have backgrounds in audit, risk and compliance; therefore, they know what's at stake.

We help you not only with the technology behind Process Mining, but precisely with its application. Together, we draw up the right research questions. We help you collect, analyze and translate data into insights. And we guide you in the discussions that follow with process owners, management or external stakeholders.

The difference from traditional auditing methods

Process Mining is not a replacement for existing methodologies, but a powerful complement. Where traditional audits work with samples, interviews or structured observations, Process Mining works with the entire process population. Every process sequence becomes visible, including exceptions, delays or pattern deviations.

This makes risk assessment less dependent on experience and interpretation. You receive a clear and well-reasoned picture that allows you to make decisions that make a real difference.

The role of data quality and systems integration

Many organizations want to get started with Process Mining, but are unsure if their data is "good enough. Fragmentation across multiple systems, different formats or missing logging are legitimate obstacles.

We help you through that. ARC People guides the entire process:

• Data extraction from your source systems (including SAP, AFAS, Oracle, Exact).
• Structuring and cleansing data.
• Translation into process models consistent with practice.

You don't need a data platform in place to get started, just a clear question or need. The rest we'll do together.

Process Mining as a foundation for risk management and compliance

Process Mining not only provides operational insight, but also lays the foundation for stronger risk management and demonstrable compliance.

You discover where internal controls are circumvented. Where procedures structurally deviate from policy. And where risks accumulate without anyone noticing.

Process Mining can help you with many risk and compliance topics, including:

• ESG accountability.
• SOx compliance.
• Accountability for ITGCs.
• Financial audits and risk assessments.

You not only demonstrate that you are in control, you demonstrate how.

More than insight: you get action perspective

Process Mining is not an end in itself. It is a means to improve the quality of your processes, reduce risk and get a grip on what is really happening.

Together we make sure you:

• Be able to conduct objective, data-driven research.
• Continuous Monitoring setup relevant to your risk profile.
• Address waste, delays and discrepancies structurally.
• Helping your organization become more process-oriented and transparent.